Terms of service
Terms of Service - TruYerba
OVERVIEW Welcome to TruYerba! The terms "we", "us", and "our" refer to TruYerba. TruYerba operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). TruYerba is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT By using our Services, you confirm you are of legal age in your jurisdiction. You agree to provide accurate information and keep your account credentials secure. You are responsible for any activity under your account.
SECTION 2 - OUR PRODUCTS We strive to accurately display our Yerba Mate Caffeine Gummies, but colors and appearance may vary depending on your device. We do not guarantee that product representations on the website will meet your expectations.
SECTION 3 - ORDERS Placing an order constitutes an offer to purchase. TruYerba reserves the right to accept or decline any order. Orders are not confirmed until payment is processed and accepted. Returns are governed by our Refund Policy [LINK].
SECTION 4 - PRICES AND BILLING Prices are subject to change. Taxes, shipping, and handling fees are additional unless specified. You agree to provide current, complete, and accurate payment information.
SECTION 5 - SHIPPING AND DELIVERY Shipping times are estimates and not guaranteed. TruYerba is not responsible for delays caused by carriers or external factors. Risk of loss transfers to you upon delivery to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY All content, including trademarks and designs, is owned by TruYerba or its licensors. You may not reproduce or distribute content without written permission.
SECTION 7 - OPTIONAL TOOLS Any third-party tools provided through our Services are offered "as is" without warranties. Use of such tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS We are not responsible for third-party content or websites linked through our Services. Any transactions with third parties are at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY TruYerba operates independently and is powered by Shopify. Shopify is not responsible for sales made through TruYerba.
SECTION 10 - PRIVACY POLICY All personal information is handled according to our Privacy Policy [LINK] and Shopify's Privacy Policy.
SECTION 11 - FEEDBACK By submitting feedback, you grant TruYerba a perpetual, worldwide license to use it for any purpose without compensation.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS We reserve the right to correct any errors or inaccuracies in product descriptions or pricing and to cancel orders affected by such errors.
SECTION 13 - PROHIBITED USES You agree not to use our Services for unlawful purposes or to violate any laws. Misuse may result in termination of your access.
SECTION 14 - TERMINATION We may terminate or suspend access to our Services at any time for violations of these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES Our Services and products are provided "as is" without warranties of any kind. Use is at your own risk.
SECTION 16 - LIMITATION OF LIABILITY TruYerba is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.
SECTION 17 - INDEMNIFICATION You agree to indemnify and hold harmless TruYerba and its affiliates from any claims arising from your breach of these Terms.
SECTION 18 - SEVERABILITY If any provision is deemed unenforceable, the remainder of these Terms remains in effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT These Terms constitute the entire agreement between you and TruYerba regarding the Services.
SECTION 20 - ASSIGNMENT You may not assign your rights under these Terms without our consent.
SECTION 21 - GOVERNING LAW These Terms are governed by the laws of India. You agree to submit to the jurisdiction of courts in [New Delhi, INDIA].
SECTION 22 - HEADINGS Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE We may update these Terms from time to time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 - CONTACT INFORMATION Questions about these Terms should be sent to us at needhelp@truyerba.in.
TruYerba needhelp@truyerba.in Innov8 Ras Vilas Lower Ground Floor, Salcon Rasvilas, D-1, Saket District Center, Saket, Saket (South Delhi), South Delhi, New Delhi, Delhi, India, 110017. +91 8988804848 [INSERT BUSINESS REGISTRATION NUMBER] [INSERT GST/VAT NUMBER]